Terms of Use

Payment Security

Online payment is secure. Personal and credit card information entered on this site is transmitted electronically in a format that cannot be intercepted, altered, or decoded by a third party, as it is encrypted to ensure its confidentiality. This website complies with SSL encryption standards, under which transaction information will always be transmitted securely. Payment is processed through Braintree payment service (https://www.braintreepayments.com). This website does not store credit card information on any transaction.

Notice of Collection

The personal information that you provide to bookroadtest.ca will be used to book your road test only, except as may be authorized by law. Your information will not be included on any mailing lists.

Privacy

While booking a road test, you will be asked to provide some personal information. The details that you provide to us allow us to book your road test appointment, send a confirmation email, send an appointment reminder, and contact you regarding your order. You will not be placed on any promotional phone or mailing lists, nor will your information be released to any third party, except as may be authorized by law.

Refunds

Full refunds are available while your appointment is not booked. If a refund request is received beyond this point it won't be satisfied.

The following situation might occur due to a reason that the booking process is carried out automatically but handling refunds is performed manually:

  • If you requested a refund but the order got fulfilled before we saw your request (e.g. at night time) we'll be able to refund our service fee only. The government portion might be refunded directly from DriveTest.